"I have worked with the PSSI
team and their CAD system
for the past 23 years. We were
one of the first departments
to come on line and I really like the simplicity of their system. When I describe it
to other departments, I tell them we like the KISS principal (keep it simple stupid) The commands are
easy to understand and the
way to research is very easy."
— Larry Raines,
Dispatch
Supervisor, Pomona, CA
Police Department Dispatch
PSSI
RESPONSE™ Computer Aided Dispatch
(RESPONSE™ CAD)
PSSI’s reliable, state-of-the-art software was designed with your team in mind. Built to accommodate the single, multi-agency and multi-jurisdictional environments, whether small or large, RESPONSE™ Computer Aided Dispatch (RESPONSE™ CAD) can assist your public safety agency in responding to calls for service safely and efficiently.
The RESPONSE™ CAD system not only helps to ensure clear and accurate communication of data, it’s also loaded with a multitude of software efficiencies for response services. A truly integrated, computer aided dispatch system, the RESPONSE™ package provides your communications center with necessary capabilities and optimum functionality for:
• Communications
• Complaint receipt
• Dispatching deployment
• Unit/incident status recording activities
• Integrated equipment and technologies
• Law enforcement support functions
With a proven track record that spans more than two decades, PSSI’s clients include high-security federal agencies, airports, transit authorities and state and local agencies.
RESPONSE™ CAD has demonstrated excellence in performance in the busiest and largest communications centers in the country, and yet, is scalable to be used in even single workstation environments. PSSI’s fully integrated product suite provides for unmatched efficiencies and ease of use.
RESPONSE™ CAD provides a single
point of incident entry. Information recorded by the call-taker and/or
dispatcher is transferred in real time to other PSSI applications
(MIS and RMS) for the most integrated solutions in the industry. Our
precise integration of data eliminates redundancies.
The user-friendly features enhance security, accuracy, speed and information
access.
- Online Standard Operating Procedures (SOP) file
- Standard and ad hoc queries and reports
- Functionality adaptable to state and local regulations and departmental methodologies
- Location-related information files are logically separated for hazard, premise, direction, temporary, emergency and off-duty officer information with automatically illuminated icons to alert the operator
- Message center separates and prioritizes messages according to Urgent/NCIC Hits, NCIC/State returns, User and System messages
- Agency defined system security for workstations and operators
Save keystrokes and valuable time.
- Programmable function keys to speed the dispatch proces
- Command Center is 100-line scrollable and allows entry options for free-form text or to enter, edit and reuse commands
- Extensive use of function keys, mouse, command line and GUI icons allow operators to function according to their preference and environment
- Customization preferences and options include screen layouts, which are saved per operator ID and then automatically reconfigured at logon
- Integrated master name/vehicle queries into ICIS™ RMS and NCIC/State
- Icons across top of window map to function keys for commonly performed functions; then remap to be applicable to the displayed form
- Icons along the side of the incident
display signify if additional information is available for this
incident or location:
Directions, Hazards, Premise History, Temporary Info, Off Duty Officer info, Emergency Data, Attached messages, 911 ANI/ALI data, Geographic data and Vehicle Of Interest and Person Of Interest. - 100-line scrollable command line provides
ability to
view/reuse/reenter/edit commands easily - Function keys remap when in Command
Center
- Icons across top of window map to function keys for commonly performed functions; then remap to be applicable to the displayed from
- Icons along the side of the incident
display signify if additional information is available for this
incident or location:
Directions, Hazards, Premise History, Temporary Info, Off Duty Officer info, Emergency Data, Attached messages, 911 ANI/ALI data, Geographic data and Vehicle Of Interest and Person Of Interest - 100-line
scrollable command line provides ability to
view/reuse/reenter/edit commands easily - Function keys remap when in Command Center
- Message
Center shows messages in queue, with counts and prioritized by
type of message
RESPONSE™ CAD has demonstrated excellence in performance in the busiest and largest communications centers in the country, and yet, is scalable to be used in even single workstation environments. PSSI’s fully integrated product suite provides for unmatched efficiencies and ease of use.
- Status monitors can be tailored to operator preference and stored with logon ID
- Ability to drag/drop from/to status monitor for dispatch, backup, clear, etc.
- Notes window for free form text information display
- Unit or incident detail (shown here) can be accessed by clicking on incident or unit ID on the status monitor
- Status changes can be done directly from display buttons (i.e., Enroute, Arrived, Transporting, etc.), as well as setting timer values
- Display is updated in real-time
- Unit Detail Display
