“Our dispatchers learned
the [CAD Response] systems and were ready to go live
two days before the time allotted for training was up. They have expressed
to
me the ease of use, and how happy they are with all the information available
at their fingertips. All the
features we looked for in a CAD product were already there in yours …
the product
is so customizable, changes have not been needed.”
— Linda Leach, Grandview Police Department, Records Center Supervisor
Federal, Security and Private Agencies
PSSI is very familiar with atypical municipal agencies and environments that may have different needs than state and local governmental agencies. Our work with clients, such as the Pentagon Force Protection Agency and Kennedy Space Center, has provided us with an in-depth knowledge of the unique requirements these environments demand.
These environments have unique requirements and related issues: Lack of traditional street addresses for geographical data Integration with onsite security, intrusion detection or CCTV systems Nontraditional call types and procedures (i.e., intrusion alarms) These agencies may operate similarly to traditional law enforcement and Fire/EMS agencies or operate as security forces under control of local agencies. In each situation, PSSI personnel work with the unique environment to ensure the RESPONSE™ CAD system is configured to provide top performance for your team at that particular site.
