The RESPONSE Computer-Aided Dispatch provides a comprehensive incident response system for all calls for service and patrol units as well as fire and medical units. RESPONSE CAD provides a Completely Integrated application to meet and exceed your agency's needs.

Call Taking/Dispatching

• Configurable call taking screen permits users to access multi-agency screens from a single workstation to provide detailed information
• RESPONSE Command Center facilitates ease of use, enables reuse of commonly used
  commands and dramatically reduces training time

Multi Agency Functionality

• Notify messaging enables the sharing of incident relevant comments between agencies
• Auto and manual creation of additional agency incidents based upon complaint type

Automatic Unit Selection

• Dispatch rules permit administrators to fine-tune response selection rules to meet their unique requirements

Additional Features

• User-defined commands for ease of use
• Phase II E-911 compliant
• Multi-Agency/Multi-Jurisdiction configuration
• Address validation
• Self or field-initiated activities
• Incident stacking & scheduling
• Notification of potential duplicate incidents
• Premise information
• Powerful automatic resource recommendation engine
• Remote positions
• Web-Based Monitoring
• State, Federal & Local computer database interfaces
• Full unit detail
• Full incident detail
• Messaging and paging
• Simultaneous searching of local and external databases for persons, vehicles and property
• Deployment plan and personnel management

RESPONSE CAD fully automates call taking and dispatching functions. The flexible user interface adapts to the input methods, workflow, and coding schemes appropriate for each user. Customers configure the CAD operating environment without programming or downtime.

Multiple law enforcement, fire, and EMS agencies for municipal, city, county, statewide or other jurisdictions can use the same system to initiate and manage incidents and dispatch resources.

During a major event that requires a multi-agency response, all agencies work from the same incident data and immediately know what resources have been committed. Dispatchers are given real-time access to critical information such as previous incidents, hazards of the location and surrounding area and emergency response information.

CAD is completely integrated with other PSSI applications to eliminate redundant data entry.